Questions?

I am one woman, and I design, create, photograph and ship each and every item with my own two hands. Lots of care and love go into each and every item and I hope you find one or two to fall in love with. If you have purchase mood jewelry, it comes with a guarantee for the life of your piece. If it ever stops changing color, I will replace it at any time!

Please allow 1-2 weeks for custom made items (i.e. you gave me a ring size). Usually it is much quicker than this, but it can take up to 10 business days for your item to be made and shipped. You will receive an email with a tracking number when your package ships. Please check your spam folder if you do not receive it. You choose your shipping method at checkout, but remember that you are choosing the speed of the post office, not the speed at which I make your order. Check out #gunnerwalkstothepostoffice on Instagram to see my pup lead the way to the post office!

All mood jewelry comes packaged in a signature purple box that is made of recycled paper and is recyclable! A soft purple velvet bag is also included to store your jewelry in. This will keep it safe and protect from tarnish, hang onto this! Your shipping envelope is not only made with recycled materials, it is recyclable AND reusable! You can use it for returns or send a special package to a friend! To recycle, simply drop off where you recycle grocery bags.

International customers, your package will be shipped via First Class International. Please allow 1-4 weeks for delivery due to customs. Also please know what your country's import restrictions are from the US and understand that I am not responsible for any customs fees, duty fees, or applicable taxes on international purchases you might incur. Since you paid for this item, it is not a gift from me to you and cannot be marked as such for customs. Claiming merchandise as a gift to avoid customs fees is illegal and as stated in my shop policies, here on your receipt and your shipping notification, it is the buyers responsibility to be aware of these potential charges. I apologize, as it is unfair for other sellers to not follow the rules.

Questions? Email me: proteales@gmail.com